Effective Date: December 1st, 2024

At cm-ebs.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of personal information when you visit or use our website:

Personal Identifiable Information (PII): such as your name, email address, phone number, and mailing address.
Technical Data: such as your IP address, browser type, and device information.
Usage Data: information about how you interact with our website (e.g., pages visited, time spent on the site).

2. How We Use Your Information

We use the information we collect for the following purposes:

To communicate with you (e.g., respond to inquiries, support requests).
To send you newsletters, updates, or promotional content, if you have opted in.
To improve the functionality, performance, and user experience of our website.
To comply with legal obligations and ensure the security of our website.

3. Legal Basis for Processing Personal Data (GDPR Compliance)

Under the GDPR, we process your personal data based on the following legal grounds:

Consent: We process data based on your consent, such as when you sign up for newsletters or contact us.

Contractual Necessity: If you have engaged with us for business purposes or requested services, we may need to process your personal information to fulfill our contractual obligations.
Legitimate Interests: We may process your data for legitimate interests, such as improving our website or communicating with you about relevant products or services.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer required, we will securely delete or anonymize it.

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, such as hosting providers or email marketing platforms, provided they comply with applicable data protection laws.

We may also disclose your information if required by law, to comply with legal obligations, or to protect our rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission or storage is 100% secure.

7. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You have the right to request access to the personal data we hold about you.

Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data.

Right to Erasure: You can request that we delete your personal data, subject to certain conditions.

Right to Restriction of Processing: You can request that we restrict processing of your personal data in specific circumstances.

Right to Data Portability: You can request that we provide your personal data in a structured, commonly used format.

Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website uses technical cookies to function. Cookies are small files that are stored on your device to collect information about your browsing behavior. You can manage cookie preferences through your browser settings.

9. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with GDPR.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Phone: +49 176 503 22 503
Email: nb@cm-ebs.com
Address: Riekersweg 17, 27798 Hude, Germany

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page with the effective date of the latest revision.

By using our website, you consent to the terms outlined in this Privacy Policy.